Policies of the Mountain Hi Lodge!
Our goal is to provide you with a safe and comfortable stay while in Alpine.
The normal check-in time is between 3:00pm and 7:00pm, although we often accommodate later check-ins. Check-out time is by 11:00am; other times by prior arrangement. It is helpful if we know your approximate arrival time. We will do our best to fulfill any orders for early check-in (no Saturdays) and late check-out (no Fridays).
Having a good time is encouraged, but you may not be disruptive to other patrons. Please use common courtesy. Quiet time starts at 10:00pm unless otherwise approved.
The outdoor fire pit and barbeque area are for community use, unless designated for a special group or we are on fire restriction. No other outside fires are allowed.
Fireworks are never allowed!
No smoking in the rooms. Whenever smoking outside please use extra precaution as this is a heavily wooded area with lots of tinder on the ground. Please also dispose of all cigarettes properly in an ashtray. A $100 discovery charge will be applied for any smoking inside a room.
One vehicle per room for parking in front of the room. Additional vehicles need to park in the shared parking area.
Consistent with our conservation efforts we do not change out linens or towels unless your stay is more than a week. As a limited housekeeping motel, we do not make up beds or provide room service.
Only pets that are well behaved, friendly and supervised are allowed at the lodge in our pet-friendly units. Pets must be leashed when outside due to safety concerns and in accordance with the state's leash law. Pets are not allowed to be left alone in rooms unless crated and only then for a very brief time. Pets must immediately be cleaned up after. For your convenience we have a scoop located near the community area.
A discovery fee of $100 per occurrence will be added for any undisclosed people or pets.
Any firearms must be disclosed to the office manager upon arrival. Additionally, paintball and BB guns are not allowed for use on the property.
No cleaning of fish inside the rooms. For your convenience we have an outside fish cleaning sink.
Guests are expected to do some minimal housekeeping and exercise care of their room. All cleaning is handled by our folks once a guest has departed. If the place is left a mess an additional minimum $25 fee will be assessed.
We expect all guests to follow the good general rule of leaving a place better than you found it. All rooms receive a post-occupancy inspection and by booking a reservation you acknowledge responsibility for any damages or theft incurred during your stay, which will be charged to your credit card.
This is an outdoor environment. As such, it is your responsibility to take care of yourself and your dependants. We are not liable for any accidents, injuries or loss of any kind.
Cancellation Policy: If we are provided at least 15-days notice prior to your arrival date you can receive a full future credit (usable within 1 year), or a full refund minus a 10% cancellation fee. Should you need to cancel a reservation, please email: info@mountainhilodge.com.
We reserve the right to refuse service.
Thank you very much for your patronage and we look forward to your arrival!
